Policies

Terms & Conditions

These terms and conditions outline the rules and regulations for the use of Worthington Gallery's Website, located at https://www.worthingtongallery.com/.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Worthington Gallery if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of us. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Worthington Gallery, you agreed to use cookies in agreement with the Worthington Gallery's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Worthington Gallery and/or its licensors own the intellectual property rights for all material on Worthington Gallery. All intellectual property rights are reserved. You may access this from Worthington Gallery for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Worthington Gallery
  • Sell, rent or sub-license material from Worthington Gallery
  • Reproduce, duplicate or copy material from Worthington Gallery
  • Redistribute content from Worthington Gallery

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Free Terms and Conditions Generator.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Worthington Gallery does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Worthington Gallery,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Worthington Gallery shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Worthington Gallery reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Worthington Gallery a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Worthington Gallery; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Worthington Gallery. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Worthington Gallery's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Shipping, Exchanges and Returns

We are glad you chose us for your purchase. The following conditions define our shipping policy for all orders and purchases made on the platform.

Shipping Location

We ship all orders from USA.

Order Tracking

You can view the status of your orders using the tracking number emailed to you when your order is received by the shipping carrier. You can also give us a call or send an email and we will look into the status of your order for you.

Expected Delivery Time

Expected delivery times are roughly 1-4 weeks from placing your order. Times vary due to time of year. Please contact us directly if you need to coordinate your orders arrival.

High volume may impact shipping times and cause delays.

Contact

You can always contact us for any queries. We are available at info@worthingtongallery.com & (435) 772-3446.

Payment

We accept Visa, Mastercard, Amex, and Discover. We support online and phone payments only.

We support the following currencies - USD.

Shipping Policy

We pride ourselves on making deliveries simple and hassle-free.

Our team takes dispatched depending on inventory business days to process your orders. A high volume of purchases may delay processing. You will always be able to track the status of your order from your account.

Shipping Methods

The most affordable shipping option between UPS, FedEx, and USPS will be chosen. If you would like to make a carrier request for your order, please reach out by phone or email.

Orders are shipped once payment is received

Shipping Costs

Shipping costs are calculated based on several factors. The considerations include the nature of the item, weight, size, distance, and so on. You may also be liable to pay taxes on your shipping as per applicable regulations.

Our delivery partners always try to deliver your items at your convenience. You may even request a specific time to receive your order. Additionally, you may ask your delivery driver to leave your parcel with a neighbor.

Exchanges

Our team is happy to entertain exchanges if the product is damaged or doesn’t meet the description. You can request us to exchange your order using the steps below:

Unused pottery may be exchanged within 30 days. No exchanges on original paintings, prints, and/or metal sculptures.

Returns

We are glad to help you return your product if it turns out to be damaged. You may also be able to request returns for items that don’t match the product description. Follow the steps below to file a return request:

Unused pottery may be returned within 30 days. No returns on original paintings, prints, and/or metal sculptures.

You can return or exchange your item for free if it is damaged or different from the description. However, in other cases, you will be responsible for the shipping charges.

The timeline depends on the availability of the product requested.

Our team holds the ultimate right to decide whether to accommodate your return or exchange request. We will relay our decision and the cause regardless.

 

Misc

Affiliate Program

We don’t have an affiliate program at the moment. You can always check back later.

Physical Store

Our physical outlet is located at Springdale, UT

FAQs

Is my order processed automatically? 

No, we believe in the "high touch" policy our Gallery is known for, even with our online sales. A Gallery sales person reviews your order to determine if there are any questions we might have in filling it correctly. If we have any questions we email or call you immediately to clarify before filling the order. For example, we contact you if you have not chosen a color (when color options exist) or if you have not enclosed a gift message with a gift.

What if you don't have all of the items in stock?

Despite our efforts to keep our online gallery up-to-date, occasionally an item you ordered will be out of stock. We will not collect payment for any out-of-stock items. We will e-mail you about the missing item(s) to confirm the balance of your order.

Will I receive the exact piece shown in the photo?

As we exhibit only one of a kind items - no two are exact.  We will call or email a photo of a similar item and design prior to processing your order.

Will sales tax apply to my order? 

Sales tax will only apply to residents of Utah, but not to any other U.S. state or the rest of the world.  With out-of-state purchases it is up to the purchaser to notify their state regarding sales tax.

What if I want to return or exchange my order? 

We use the same policies with our online Gallery sales as we do in person. Refunds will not be given under any circumstances. Original paintings, prints, cards, books and metal sculptures cannot be returned. You may return an item of pottery or glass for a future purchase credit within 30 days of your receiving the item. It must be unused and in its original condition. Credit towards a future purchase will be issued in the form of a gift certificate made out to and mailed to the purchaser. No credit will be given for any shipping charges. All returns must be accompanied by a Worthington Gallery invoice, copies are accepted.  After a return has been received, it will take 1-2 weeks to process. We strongly recommend insuring your returned item and use of adequate packing to avoid breakage.

Ship your returns to:
Worthington Gallery Inc.
789 Zion Park Blvd.
Springdale, UT 84767

How do can I pay for my online order?

We accept Visa, MasterCard, American Express, and Discover cards.

How do I track my order?

You will receive an email notification with shipment date and tracking information for all orders shipped.

What if I want to ship to multiple addresses?

Only one "Ship To" address can be specified per order. You will need to place a separate order for each separate shipping address. We will mail all receipts to you.

A piece of pottery was damaged during shipping, what do I do?

In the case of a damaged item, please do the following:
1. Retain all packing materials and contents
2. Call us immediately upon receipt to report the damage (800-626-9973)
3. Wait for our instruction on any claim procedures to follow. Worthington Gallery, Inc. will promptly refund full charges for the damaged item or send a replacement, if possible.

As so many of our items are one-of-a-kind pieces, we will do our best to provide a similar piece to the damaged item.